Frequent questions
The same products you find in stores are available at Currently, we have more than 10,000 active items online subject to availability. For us, it is very important to know what your needs are in each order, in order to better and better meet your needs.
Because you can comfortably access the same local products, from anywhere and at the time you decide. In addition to receiving a quality, punctual and personalized service, you save time and money by accessing exclusive offers and promotions from Also, we have designed the site with clear information, in order to achieve an easy and fast purchase.
We have a Call Center (+51) 01 3248232 at your disposal, prepared to clarify all your doubts and deliver a personalized service.
Yes. You can recover it by clicking on Forgot your password?, located in the same place where you access your account. There- a window will be displayed, where by entering your RUT and pressing send, a new password is sent to your email.
Yes. automatically saves your past orders and you can access them just by choosing the date. In this way, you can repeat a purchase or modify it, adding or removing products from the cart. Once in your account, in Quick Purchase, you can choose between Buy what you always carry, which shows the products of your last five purchases; o Repeat your previous purchase, which will display your last order.
The means of payment that we have available for you are: CMR Card, CMR Visa, credit cards; Visa, Mastercard, American Express and Diners Club International. We are constantly innovating to have the medium that best suits you. Tell us which one you prefer.
Yes, there are shipping costs, the value of which will depend on the day and time you choose for your office.
Once the purchase process is finished, the dispatch time varies between 24 hours and 7 days. You can choose the day and time to receive your order, whose availability will depend on the commune and delivery days.